Sapphire Grace
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Estimated Delivery:Mar 17 - Mar 21
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Free Shipping & Returns: On all orders
Sapphire Grace
Turn heads with understated glamour in these handcrafted blue leather flat slippers by Paolo Rossi. Designed with a chic denim-textured finish and adorned with a sparkling crystal buckle, this elegant pair blends everyday comfort with occasion-worthy flair. The soft cushioned footbed and easy slip-on structure make them your perfect companion for lunch dates, evening strolls, or effortless travel style.
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Made from high-quality genuine leather
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Denim-look upper with crystal-studded buckle embellishment
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Cushioned sole for all-day ease
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Lightweight slip-on design
Q: Do you ship internationally?
A: Yes, we are pleased to ship to customers worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
Q: How long will it take to receive my order?
A: Domestic orders are typically processed within 1-2 business days and delivered within [3-5] business days. International orders generally arrive within [7-14] business days, depending on customs processing in your country.
Q: How can I track my order?
A: Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow your shipment's journey.
Do you offer free shipping?
A: Yes, we offer complimentary shipping on all orders
THE ROSSI CONCIERGE
Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we are pleased to ship to customers worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
Q: How long will it take to receive my order?
A: Domestic orders are typically processed within 1-2 business days and delivered within [3-5] business days. International orders generally arrive within [7-14] business days, depending on customs processing in your country.
Q: How can I track my order?
A: Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow your shipment's journey.
Do you offer free shipping?
A: Yes, we offer complimentary shipping on all orders
Returns & Exchanges
Q: What is your return policy?
A: We want you to be completely satisfied with your Paolo Rossi shoes. We accept returns for a full refund or exchange within 60 days of delivery, provided the shoes are unworn, in their original condition, and in the original packaging.
Q: How do I exchange my shoes for a different size?
A: If the fit isn't perfect, simply contact our customer care team at customercare@thepaolorossi.com or visit our Returns Center to initiate an exchange. We will guide you through the process to get you the right size.
Q: Who pays for return shipping?
A: We offer free return shipping on exchanges
Sizing & Fit
Q: How do I know which size to order?
A: We recommend referring to our Size Guide located on every product page. Our shoes follow standard [EU/UK/US] sizing. If you are between sizes, we generally suggest sizing [up/down].
Q: Do your shoes run true to size?
A: Yes, our footwear is designed to fit true to size. However, for styles like Loafers or Moccasins, a snug fit is often preferred as leather naturally molds to your foot over time.
Q: I have wide feet. Which style do you recommend?
A: For wider feet, we recommend our Lace-Up collection, which allows for adjustable width, or our Moccasins, which offer a more flexible leather construction.
Product & Care
Q: Are your shoes made of genuine leather?
A: Absolutely. Paolo Rossi shoes are handcrafted using premium, full-grain cowhide leather to ensure durability, comfort, and a sophisticated finish.
Q: Where are your shoes manufactured?
A: Our shoes are designed with Italian inspiration and handcrafted by skilled artisans, ensuring high-quality construction at an accessible price point.
Q: How should I care for my leather shoes?
A: To maintain their look, clean them regularly with a soft brush or damp cloth. We recommend using a high-quality leather conditioner or shoe cream every few weeks to keep the leather supple and polished. Avoid direct exposure to water.
Payments & Orders
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, Amex) and PayPal,
Q: Can I change or cancel my order after placing it?
A: We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 day of placing your order at customercare@thepaolorossi.com. We will do our best to accommodate your request.
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Let customers speak for us
Great customer service & great quality of shoes
Customer service is excellent and leather quality as well
